Method 1 : Try to Reset or Reinstall Microsoft Store
Please try these options one by one and check after each option.
1. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well
2. Run Windows Store Apps Troubleshooter
Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter
3. Reset Windows Store through Command Prompt
Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer
4. Re-register All Store apps (You will get many Reds, ignore them)
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
5. Uninstall & Reinstall Store
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter
Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage
Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer
Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
6. Run Built-in & Guided Walk through Windows Update troubleshooter
Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter
Guided Walk though – https://support.microsoft.com/en-us/help/10164/…
7. Check your Antivirus
Temporarily uninstall / disable AV
Method 2 : Try Fix Internet Options TLS settings
Search for “Internet Options”
Open the App
Select the “Advanced” Tab
Scroll to the Bottom of the List where you can see “Use SSL/TLS”
UN-Select SSL 3.0 and TLS 1.0 and 1.1
SELECT TLS 1.2 and (If Available) TLS 1.3
Click “Apply”
Click “OK”
Reboot Computer